Description of Services:
At Age UK Hammersmith and Fulham we provide information and expert advice on a wide range of issues.
Our Advice and Information Workers are all highly trained and experienced in dealing with older people's issues. The service we offer has been awarded the Quality Mark of the Community Legal Service.
We can help you with money matters, including benefits; pensions & bills; housing rights; landlord problems & neighbours; health and social care; leisure and social activities; your rights to local services - and most other things that affect your quality of life.
Languages spoken:
English
Opening hours:
Monday to Friday: 10am to 4pm
Accessibility:
Address:
105 Greyhound Road
London, W6 8NJ
Description of Services:
Citizens Advice Hammersmith & Fulham helps thousand of people to resolve their legal and money issues, along with a huge variety of other issues, by providing free, independent and confidential advice every year.
We do this by providing advice, education and support across the full range of social welfare law issues, and influencing policies and practices that affect our clients. Four in ten people have used Citizens Advice at some point in their lives.
Languages spoken:
English
Opening hours:
Telephone for new debt enquiries, Monday to Friday: 10am to 4pm
Other services Monday to Friday: 10am to 3pm
Leaflets and information only 3 - 5pm
Please note if you have contacted us previously and we are already helping you with your enquiry you can contact us on 020 7386 9068.
Accessibility:
Both premises are wheelchair accessible
Address:
The Advice Centre
338 Uxbridge Road
Shepherd's Bush
London, W12 7LL
Address:
Avonmore Library
7 North End Crescent
West Kensington
London, W14 8TG
Description of Services:
We are an independent debt and money advice charity which exists to help anyone suffering under the burden of debt, whatever the cause. The service is completely free and we offer advice, education, practical assistance and ongoing support to anyone who needs it, regardless of background or circumstances. We offer:
- Face to face debt advice
- Money Course Essentials budgeting workshops
- The Money Course - a 4 session course covering budgeting and practical money management
Languages spoken:
English
Opening hours:
Monday: 9:30am to 5:30pm
Accessibility:
Wheelchair accessible
Address:
St Paul's Centre
Queen Caroline Street, Hammersmith, London, W6 9PJ
Description of Services:
EERC offers independent and impartial information, advice and guidance in the following areas: welfare benefits and tax credits, housing, immigration (EEA), employment rights, debt, access to health and other services
Languages spoken:
Eastern European languages, mainly Polish and Romanian
Opening hours:
Monday to Friday: 9.30am to 5pm, offering free advice during these hours.
Accessibility:
Wheelchair accessible
Address:
238-246 King Street
Hammersmith
London, W6 0RF
Description of Services:
We provide emergency food parcels, containing enough food for up to ten meals, to people in crisis who are referred to us via frontline services.
Through our CAB case worker, we offer advice and other support.
Languages spoken:
English
Opening hours:
The Foodbank has 2 sites:
-The Hub, 75 Bloemfontein Road W127DA, Monday 12:30-3pm, Wednesday 10-12:30am, Saturday 10-12am
-St Mathew's Church, Wandsworth Bridge Road, SW6 2TX Tuesday 10:30-1pm, Friday: 2-4:30pm
Accessibility:
All sites are fully accessible.
Please note there is no disabled toilet at the Hub
Address:
67 Studdridge Street
London, SW6 3TD
Address:
75 Bloemfontein Road
London, W12 7DA
Description of Services:
Hammersmith and Fulham Mind offers a holistic service approach to people with mental health issues living or working in the borough of Hammersmith and Fulham. This includes those experiencing mental health issues for the first time, as well as those living with long and enduring mental health conditions.
We provide Advice, Information and Signposting services on a wide range of issues including: housing, welfare benefit, debt, wellbeing and advocacy.
Languages spoken:
English, Polish, Yoruba, Krio, Somali, Arabic, French
Opening hours:
Telephone advice / enquiry
Monday to Friday: 10am to 4pm
Drop-in sessions
Monday: 10am - 1pm & 2pm - 4pm
Tuesday: 10am - 1pm & 2pm - 4pm
Wednesday: 10am - 1pm & 2pm - 4pm
Thursday: APPOINTMENT ONLY
Friday: 10am - 1pm
Accessibility:
Only in reception area
Address:
309 Lillie Road
Fulham
London, SW6 7LL
Description of Services:
Healthier Homes Project is a Public Health funded project to assist in reducing hospital admissions, GP visits and winter deaths caused by people living in homes that are too cold, damp or are in dangerous conditions that put their health at risk.
The project works as an advice and referral service. Referrals can either be self-referrals or referrals from health, community or social providers.
The range of services include:
* Central heating installations, upgrades and repairs (Based on tenure)
* Emergency heating in cold weather
* Fuel debt advice and income maximisation
* Fuel Tariff advice
* Energy Efficiency visits
* Accident Prevention visits
* Referrals for disabled facilities grants and home safety grants
* Accident prevention grants
* Environmental Health enforcement for private tenants and Housing Associations (subject to agreed protocols) to ensure the home in question is safe and warm. Also for Council tenants where referrals are based on health grounds
Languages spoken:
Opening hours:
Mon-Fri 9:00am-5:00pm
Accessibility:
Address:
37 Pembroke Road
London, W6 6PW
Description of Services:
Advice given on Welfare Benefits, Homelessness and Housing, Transport Provision and Grants for cancer affected clients / carers, Debts, Employment and Legal matters as related to clients or carers affected by cancer.
Maggie's offers free, practical, emotional and social support to people with cancer and their families and friends.
Languages spoken:
English, Gujarati, Hindi, Urdu
Opening hours:
Monday to Friday: 9am to 5pm
Accessibility:
Wheelchair accessible
Address:
Charing Cross Hospital
Fulham Palace Road
London, W6 8RF
Description of Services:
We provide housing, welfare benefit and debt advice to London residents over the age of 25. We also provide help to access education, training and employment and accommodation.
Web Address:
www.shelter.org.uk
Email Address:
londonservices@shelter.org.uk
Phone Number:
0344 515 1540
How to contact us:
Public Advice Line 0344 515 1540.
Drop-In at the Shelter Shop, Fulham every Wednesday and Thursday from 10.30am to 1.30pm.
Full appointments are held on Mondays between 10.30am to 1.30pm.
To book an appointment please call 0344 515 1540.
Languages spoken:
Use of Language Line interpreter
Opening hours:
Public Advice Line and appointment booking system operates Monday, Tuesday, Thursday & Friday 9am to 6pm and Saturday 10am to 12pm
Please note an adviser will only present at the Fulham shop to conduct the drop-in sessions and appointments.
Accessibility:
Wheelchair accessible
Address:
385 North End Road
Fulham
London, SW6 1NP
Description of Services:
Free, independent and confidential specialist debt advice and welfare benefits advice to residents of certain Housing Associations.
Languages spoken:
English
Opening hours:
Telephone advice line Monday to Friday, 10.30am to 3pm
Office open Monday to Friday 9am to 5pm
Accessibility:
Fully wheelchair accessible head office
Address:
Mulliner House
Flanders Road
London, W4 1NN
Address:
55-57 Glenthorne Road
, W6 0LJ
