Turn2us workshop - tools and services to support people in financial hardship



This workshop will teach front-line staff and volunteers how to use the Turn2us tools and services to support people in financial hardship.


What the training will cover:

  • How to use the Turn2us Intermediaries Benefits Calculator and Grants Search tool
  • How to access other resources including Find an Adviser and information on benefits and charitable grants
  • The features and benefits of a MyTurn2us account, which enables intermediaries to apply directly to grant-giving charities online and to save benefit calculations
  • Where to find the latest information on benefit changes including the roll out of universal credit, localised council tax support and housing benefit

Who should attend?


Staff and volunteers offering front line advice, support or information to individuals in financial hardship. The workshops are designed for people who are not benefit experts but want to know where to find the latest information and updates on welfare benefits and grants.




Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.


It does this online through:

  • their benefits calculator and grant search
  • their helpline
  • other organisations and volunteers using the tools to help those that they support